Troubleshooting
| Result | Safe next step |
|---|---|
unauthorized or permission_denied | Revoke and reconnect with the intended permission. Do not share a token. |
invalid_request or invalid_input | Compare the request with the reference; do not guess missing identifiers. |
revision_conflict | Read the current mandate revision, then ask the reader again. |
invalid_cursor | Retrieve updates without the stale cursor and keep the new cursor opaque. |
briefing_unavailable | Request the latest stored edition or use the web newsroom. |
not_found | Re-read the reader’s own list. The response does not reveal another account. |
monitor_stopped | Start a new monitor from eligible returned evidence. |
limit_reached | Wait for the product’s reset or continue on the web. |
unsupported_coverage | Continue on the web or contact Verelyn; do not promise activation. |
evaluation_unavailable, onboarding_unavailable, or processing trouble | Wait and retry; do not describe this as no change. |
internal_error | Retry once. If it continues, contact Verelyn with the public correlation ID only. |